For general enquiries, please email flora@dogside.com. If you have any comments on our products or ideas for new ones, contact products@dogside.com. To feedback on content or submit your own film or images, send it to flora@dogside.com.
The Dogside Coat length is measured from below the collar to the end of the jacket.
Chest refers to the circumference around your dogs body (just behind the front legs).
Approximate sizes in cm:
The scarf comes in two sizes (in cm): Small 46 x 5 (for necks up to 35cm) and Large 70 x 8 (for necks up to 55cm).
Dogside will deliver your products via recorded delivery to arrive with you within 48 hours of placing your order. Your packages will need to be signed for. The costs of delivery are:
Items are only returnable if: (a) They are faulty. Or (b) If the garment size does not fit your dog.
They should be returned to us within 14 days of receipt: (i) In an unused condition. (ii) In their original packaging. (iii) With a note explaining the fault or the required sizing.
Dogside will then replace the product(s) and deliver these to you directly. Returned goods should be returned by recorded or registered post addressed to our warehouse (address below), as we cannot be held responsible for losses in the postal system.
Elite Packing Services
Unit 6 Ashdon Road Commercial Centre
Ashdon Road
Saffron Walden
Essex, CB10 2NH
Please go to the 'Dog Products' section to place your order with our secure payment processing if you would like to order direct and online. A limited selection of products are stocked in the following boutiques:
Waggin Tails
366 Fulham Rd,
SW10 9UU
+44 (0) 207 823 3111
St John's Wood Pets
106 Allitsen Rd,
NW8 7AY,
+44 (0) 207 586 6886
The Mutz Nutz
221 Westbourne Park Rd
W11 1EA
+44 (0) 207 243 3333
Dogside.com sees it through their eyes; hears it through their ears; and smells it through their nose. Dogside.com is also the destination for modern urban dog owners: a place to socialise and be entertained by unique content. It's also the place for a whole new range of cool, understated, designer products aimed squarely at today's discerning dog. Dogside founder Adam Arnold says, Life in a big city is very different for dogs, just as it is for humans, and until now, products and services for dogs have been either drab and traditional or cute and fluffy. No one has started from the position of thinking about what it means and what it feels like to be a dog in the city. No one has asked what do urban dogs and their owners need? Thats why we started Dogside.
To submit your own film or images, send it to flora@dogside.com.
Please email flora@dogside.com to request prices and information about ordering.
Dogside (Dogside, We, Us or Our) respects the privacy of every individual who visits the Dogside www.dogside.com web site (the Site). This Privacy Policy governs the way in which we use and disclose any personal information (the Personal Information) that you provide to us whilst visiting the Site. Personal Information includes any information that identifies you personally, such as your name, address or email address.
We use the Personal Information we collect from visitors to the Site in the following ways:
We may wish to use your Personal Information in [television or other] media projects but we will always contact you to discuss this and obtain your consent beforehand.
You may opt-out of receiving information about our products and services by ticking the relevant boxes on the Site or by sending us an email at flora@dogside.com.
We may also use and disclose information in statistical form so that no individuals are identified for marketing and strategic development purposes.
We will only disclose Personal Information to our business partners, law enforcement agencies where we are required to do so, successors in title to our business and suppliers we engage to process data on our behalf.
This Site contains hyperlinks to web sites owned and operated by third parties. These web sites have their own privacy policies and we urge you to review them. They will govern the use of Personal Information you submit whilst visiting these web sites. Dogside does not accept any responsibility or liability for the privacy practices of such third party web sites and your use of such web sites is at your own risk.
When you view our Site we may store information on the hard drive of your computer in the form of a "cookie" (essentially a small text file). Cookies allow us to tailor the Site to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the Site, which could allow us to customise your next visit to the Site. However, cookies do not allow us access to the rest of your computer and we do not use them to collect Personal Information about you.
Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on this Site.
We study visitor trends since we are interested in the successful dissemination of information through the Site. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which helps us to learn more about how we can enhance your experience with the Site. This information is not used to develop a personal profile of you. The log files are regularly purged.
An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is possible that the IP address that we may gather may contain information that may be deemed identifiable. This could occur due to the fact that by using certain broadband connections, your IP address would not change and could be associated with your personal computer. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.
Your Personal Information may be stored and processed on servers overseas. However, wherever Dogside processes your information we will strive to ensure the same level of protection promised in this Privacy Policy, which means that your Personal Information will be protected at all times in accordance with strict data protection standards.
You have the right to request a copy of the Personal Information that Dogside holds on you and to have any errors in that information corrected. We charge [£10.00] for such requests. Please write to flora@dogside.com, entitled the subject of your email Data request. We will use reasonable efforts to supply, correct or delete Personal Information about you on our files.
From time to time we may update this Privacy Policy. When we do we will publish the changes on this Site. If you do not agree to these changes, please do not continue to use the Site. If material changes are made to this Privacy Policy, we will notify you by placing a prominent notice on the Site.
If you have any queries about this Privacy Policy please email flora@dogside.com.