Dogside : Terms and Conditions

We are Zag Limited and our registered office is at 60 Kingly Street, London W1B 5DS. Our registered office number is 05589757. Our VAT registration number is 386335918. All references to "We/Our/Us" refer to Zag Limited.

Your use of the Web site at http://www.dogside.com (the "Site") is governed by these Terms and Conditions which incorporate the Privacy Policy (the "Terms").

Please read these Terms carefully. They contain important information about your rights and obligations. By continuing to access and use the Site you agree to them.
We reserve the right, at Our discretion, to make changes to the Terms at any time. Should these Terms be amended, We will publish details of the amendments on the Site or require you to agree to any amended terms which you purchase any goods on the Site. By continuing to use the Site, you agree to be bound by these Terms as amended.

  1. Registration as a User
    1. 1.1 In order to buy products, participate in certain activities or contribute content to the Site whether via Our online forum, message boards or otherwise, you must register your details with Us including your name and e-mail address to become a user ("User"). For details on how your personal information will be used by Us, please refer to Our Privacy Policy.
    2. 1.2 If you do not agree to Our Privacy Policy, please do not register with the Site.
    3. 1.3 You are solely responsible for all use of and for protecting the confidentiality of your email and log in verification and password. You may not share these with any third parties. You must notify Us immediately of any unauthorised use of them or any other breach of security regarding Our Site that comes to your attention.
  2. Buying products online
    1. 2.1 We also provide products for you to purchase through Our online store. Once you have logged in with your user name or e-mail and password, you may place an order to purchase goods that are advertised in Our online store.
    2. 2.2 You must pay the appropriate fees as set out in the online store on the Site by credit or debit card using the PayPal system. You can access PayPal through this Site, and, by agreeing to these Terms, you agree that all payments in relation to Our products shall be made through your PayPal account.
    3. 2.3 You confirm that the payment card for your PayPal account is yours and there are sufficient funds or credit facilities to cover any charges you are liable for under these Terms.
    4. 2.4 Subject to any obvious error, the description and price of the goods will be as quoted on the Site at the date the order is received. All payments under these Terms shall be in UK pounds sterling. All prices are expressed exclusive of any VAT payable unless otherwise stated. All packaging and delivery charges will be listed separately.
    5. 2.5 All deliveries to you of goods are subject to prior authorisation of your payment.
  3. Availability and Delivery
    1. 3.1 The feature of goods on the Site does not guarantee their availability. If on receipt of your order, the goods you have ordered are no longer available, We will inform you as soon as possible and refund or re-credit you for any sum that you have paid or has been debited from your credit card for the goods.
    2. 3.2 We will deliver the goods requested to the delivery address that you supply, provided this is a valid UK address. We aim to deliver any requested and available goods to you as quickly as possible following the receipt by Us of a valid request from you. Goods will be delivered to you according to the delivery method We recommend as appropriate to the type of goods purchased. You will be able to see the charges for delivery on the PayPal Website.
    3. 3.3 However, any times or dates stated on Our Site for delivery are estimates only. Although We will make all reasonable efforts to deliver the goods within the time specified, We do not accept liability for any failure to deliver within that time or at all. If the goods delivered are not what you requested, do not correspond with their description, or are not of a satisfactory quality, please return them to Us by post.
  4. Your right to Cancel
    1. 4.1 You have the right to cancel your contract with Us for goods purchased through the Site at any time up to seven (7) working days after you receive the goods. A working day is a day other than Weekends and bank or other public holidays in the UK.
    2. 4.2 If you wish to exercise your right to cancel as a consumer, you must give us written notice by emailing us at flora@dogside.com specifying the details of the goods ordered and their delivery.
    3. 4.3 Where you exercise your right to cancel after the goods have been delivered to you, you must return the goods to Us at the address below in paragraph 11 at your own cost in an unused and re-saleable condition. You must take reasonable care to ensure that the goods are not damaged whilst in your possession or in transit.
    4. 4.4 On receiving a proper notification from you that you are cancelling the contract, We will refund or re-credit you any sum that has been paid by you or debited from your credit card for the relevant goods within thirty (30) days of receiving your notice.
    5. 4.5 If you fail to return the goods to Us as required after exercising your right of cancellation, We may charge you for the direct costs of recovering the goods.
  5. Your Contributions
    1. 5.1 Users may post reviews, comments and other content, questions, or other information on the Site ("Content"), as long as the Content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."
    2. 5.2 You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Content. We reserve the right (but not the obligation) to remove or edit any Content.
    3. 5.3 If you do post Content on the Site, you grant Us the following rights unless and until you remove your Content from the Site or notify Us of the revocation of this licence:
      1. a limited, non-exclusive, royalty-free and fully sublicensable right to use, reproduce, modify, adapt, publish, create derivative works from, distribute, and display such Content throughout the world in connection with the Site; and
      2. the right to use the name that you submit in connection with such Content unless you notify Us otherwise.
    4. 5.4 After posting your Content to the Site, you continue to retain all ownership rights in such Content, and you continue to have the right to use your Content in any way you choose.
    5. 5.5 You represent and warrant that you own or otherwise control all of the rights to the Content that you post; that, as at the date that the Content is submitted to Us does not breach the Terms and will not cause injury to any person or entity. You agree to indemnify Us for all claims brought by a third party against Us arising out of or in connection with a breach of the Terms.
    6. 5.6 You are solely responsible for the Content that you post on or through the Site. We do not endorse and have no control over the Content. Content is not necessarily reviewed by Us prior to posting and does not necessarily reflect Our opinions.
  6. Our Liability to You
    1. 6.1 We promise that all goods will correspond with their relevant description on the Site, that they will be of satisfactory quality and fit for the purpose for which they are sold. We exclude all other express or implied terms, conditions, warranties, or representations whatsoever with regard to any goods or any information provided through the Site.
    2. 6.2 Where you have not purchased any goods from the Site, We will not be liable for loss or damage howsoever arising out of or in connection with your use of the Site. Where you have purchased goods, Our total liability to you under this agreement for any losses suffered by you will be limited to the amount paid by you for the purchase of the goods.
    3. 6.3 For the avoidance of doubt, the above limitations of liability do not apply in the case of death or personal injury caused by Our negligence, or where We have acted fraudulently. We accept no liability for any indirect or consequential loss or damage, however caused, even if foreseeable (save that these limitations on Our liability do not affect your non-excludable statutory rights as a consumer). Except in respect of a payment obligation, neither party will be liable for any failure to perform any obligation owed to the other due to reasons beyond its reasonable control, for example, industrial disputes, acts of God and technical difficulties.
  7. Disclaimer
    1. 7.1 This Site contains information, text, data, graphics, photographs, illustrations, artwork, names, logos, trade marks and other information including Our products (the "Information").
    2. 7.2 We do not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the Site or any of the Information. We have used reasonable endeavours to ensure that all the Information provided on the Site is correct at the time of publication. However no responsibility is accepted by or on behalf of us for any errors, omissions, or inaccurate Information on the Site. Further, We do not warrant that the Site will be uninterrupted or error free or that any defects will be corrected.
  8. Third party Websites
    1. 8.1 This Site contains links to other web sites ("Third Party Sites") as well as articles, photographs, text, graphics, pictures, designs, videos, sound, and other content or items belonging to or originating from third parties ("Third Party Content").
    2. 8.2 Such Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by Us, and We are not responsible for any Third Party Sites accessed through the Site or any Third Party Content posted on, available through or installed from the Site, including without limitation the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Content.
    3. 8.3 Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Content does not imply approval or endorsement thereof by Us. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Content, you do so at your own risk and you should be aware that Our Terms no longer apply. You should review the applicable terms of use, including privacy policies of any Site to which you navigate from the Site or relating to any applications you use or install from the Site.
  9. Computer Viruses, Worms and Trojan Horses
    1. 9.1 Whilst We use reasonable endeavours to protect this Site from computer viruses, worms, Trojan Horses and other such destructive features (the "Destructive Features"), We do not warrant that the Site is free from such Destructive Features and accept no liability for any damage that may result from the transmission of any Destructive Feature via this Site or via any files which are available for you to download from the Site. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.
    2. 9.2 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Site or any service made available through it and that it is compatible with the Site.
    3. 9.3 You agree not to upload any files that contain any Destructive Features onto the Site.
  10. Intellectual Property Rights
    1. 10.1 Except as is otherwise indicated on the Site, We and/or Our licensors own the copyright in all the Information featured on this Site and all related intellectual property rights, including but not limited to all database rights, unregistered and registered trade marks and logos. You should not infer any affiliation, sponsorship or endorsement from the use of third party marks on the Site, as such marks are used solely to designate certain products or services as belonging to their owners. Nothing in this Site is intended to grant, by implication or otherwise, any licence or right under any patent, trademark or other intellectual property owned by Us or any licensor or third party.
    2. 10.2 You are permitted to download, print, store temporarily, retrieve and display Information from the Site on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to the network) for your personal use or for internal use within your organisation.
    3. 10.3 You are not permitted (except where We have given you express permission to do so or you are otherwise permitted to do so by law) to use, copy, disseminate or transmit in any other way any of the Information on the Site.
  11. Contact Us
    If you have any queries or complaints concerning Our goods, the Site, or technical problems etc, you can contact Us by:
    Telephone: 0207 453 4144
    Email: flora@dogside.com
    Post: 60 Kingly Street, London W1B 5DS
  12. Governing Law
    These Terms are governed by and are to be construed in accordance with English law. You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms.